We're on the lookout for a Virtual/Remote Call Center Representative to be the primary link between our company and our current and potential customers. Inbound customer service position from home. Be prepared to take all inbound calls for technical support, sales and/or customer service from the comfort of your quiet work space at home. Schedule yourself daily and work part time or full time. Pay ranges begin at $8/hr. You must be based in and have a United States address. We currently do not hire in the following states: California, Connecticut, Maryland, Massachusetts, New York, Oregon or Wisconsin.
We're looking for someone who can tackle customer issues, complaints, and inquiries head on –all while keeping customer satisfaction at the forefront of their decision-making and communication.
Manage large amounts of inbound and outbound calls with efficiency and courtesy
Follow conversation prompts and scripts when handling different topics
Identify customers' needs; clarify their information; research their issues; then provide solutions and/or alternatives to solve their problems
Seize opportunities to upsell products when they arise
Build sustainable relationships and engage customers by going the extra mile when you can
Keep accessible, comprehensive records of all conversations in our call center database
Attend educational seminars to improve knowledge and performance level
Meet or exceed personal/team qualitative and quantitative targets
Previous experience in a customer support role
Proven track record of over-achievement on quotas
Strong phone and verbal communication skills, plus active listening skills
Comfortability with CRM systems and best practices
Empathetic customer focus, flexibility to manage many different personality types
Ability to multi-task, set priorities, and manage time effectively
...Physician Assistant (PA-C) Post-Acute Care Location: Seattle, Washington Compensation: $500- $650 per day + Uncapped Bonus Potential... ...Mentorship Available! Passion for geriatrics, internal medicine, or primary care Strong team player with excellent communication...
A major, highly respected healthcare organization is seeking a motivated and experienced Participant Recruitment Specialist to support critical staffing and study initiatives. This unique remote role requires the candidate to be based locally near 10350 E Dakota Ave,...
...Sciences for an **Analytical Scientist Post Doc** in analytical chemistry. The candidate will develop and execute analytical methods... ...UPLC/MS-MS) is desired but not required.+ Good background in organic chemistry or biochemistry is desired but not required.+ Ability...
...Seeking experience with ACLs, Rotator Cuff Repairs, ORIFs, Spine - Total Joint experience is a huge plus Schedule: Day shift Monday - Friday, 4 10 hour shifts per week Flexible to 30 hours per week for the right candidates Qualifications:...
...Please send Resume and Portfolio to ****@*****.*** Hweler + Yoon is a Boston-based architectural design firm of 20+ employees committed to transformational impact in the built environment and design excellence across multiple scales. HYA is seeking...