Patient Registration Representative Job at IMCS Group, Baldwin Park, CA

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  • IMCS Group
  • Baldwin Park, CA

Job Description

Tittle: Financial Clearance Specialist III

Location: Baldwin Park,CA

Duration: 6+ Months (Temp to perm)

Schedule: 8am-4:30pm/8:30am-5pm

Position will be on a hybrid work from home and office rotation. (All training is on site at our Irwindale location)

Minimum Education:

  • High School Diploma

Minimum Experience:

  • Three years related healthcare pre-registration/referral experience required.
  • Medical terminology and electronic medical record experience required.

Preferred Courses/Training:

  • EPIC EMR

Preferred Experience:

  • At least two years front desk oncology practice experience registering patients and scheduling appointments.

Skills/Abilities:

  • Ability to recognize and use medical terminology
  • Excellent oral/written communication, interpersonal, collaborative,
  • analytical and organizational skills.
  • Bilingual preferred.
  • Demonstrated ability to effectively use online systems.
  • Function with minimal supervision with high level of productivity
  • Foster and promote a positive and professional image
  • Must be able to foster and maintain sound working relationships.
  • Independently motivated and driven to achieve high goals
  • Effective use of telecommunications and electronic medical record systems
  • Seek continuous improvement in knowledge and skills
  • Demonstrates ability to manage multiple, changing priorities in an effective and organized manner, under stressful demands while maintaining exceptional service.
  • Demonstrated ability to maintain composure when confronted by difficult situations and to respond professionally.
  • Maintains commitment to our extraordinary patient care standards and guidelines
  • Interpersonal/human relations skills.
  • Strong knowledge of PC, phone systems and technology.
  • Readily accepts work assignments and changes in a positive manner.
  • Skill in recognizing an emergency or high priority situation, taking appropriate and immediate action.

Software:

  • Microsoft Word and Outlook
  • EMRs – Allscripts, Touchworks and EPIC
  • Telecommunications – Avaya phone system
  • Customer Relationship Management - Salesforce

Machines/Equipment:

  • Personal computer/peripheral equipment
  • Telephone
  • Fax
  • Photocopier

Working / Environmental Conditions:

  • Contact with patients/patient families under varied circumstances
  • Exposed to material of a confidential nature on a regular basis
  • Occasional pressure due to multiple calls and inquiries
  • Occasionally covers varied shifts, weekends and holidays
  • Pressure due to deadline requirements
  • Subject to many interruptions
  • Atmosphere and environment associated with outpatient care areas

Physical Demands:

  • Extensive computer tasks and telephone activity
  • Frequent repetitive motion involving hand/wrist coordination
  • Light physical effort (lift/carry up to 10 lbs.)
  • Manual dexterity and mobility
  • Mostly sedentary work
  • Occasional standing/walking

Job Tags

Permanent employment, Temporary work, Work at office, Immediate start, Shift work,

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