NOW HIRING - SERVICE ADVISOR (Matt Bowers Chrysler Dodge Jeep Ram Metairie, LA)
Matt Bowers Chrysler Dodge Jeep Ram in Metairie, Louisiana is hiring an experienced, motivated Service Advisor to join our high-performing service department.
If you want immediate insurance benefits (open enrollment), strong income potential, and a long-term career path in a busy dealership-this is the opportunity for you.
We are looking for candidates with a minimum of 1 year of Service Advisor experience at any automotive brand (domestic or import). If you are driven, customer-focused, and looking for a career home, we want to speak with you.
POSITION: SERVICE ADVISOR FULL TIME Dealership: Matt Bowers Chrysler Dodge Jeep Ram
Address: 1461 N Causeway Blvd, Metairie, LA 70001
Immediate medical insurance (perfect timing during open enrollment)
Excellent pay plan with strong earning potential
Established dealership with a great reputation
Advancement opportunities within the Matt Bowers Auto Group
Supportive management and a strong technician team
As the primary link between our customers and service technicians, you'll ensure accurate communication, exceptional customer care, and smooth workflow management. You will schedule appointments, interpret customer concerns, recommend maintenance/repairs, verify insurance, estimate repair timelines, and maintain strong customer relationships that lead to repeat business.
RESPONSIBILITIESGreet customers and guide them through the service process
Consult with technicians about diagnosis, repairs, and alternatives
Use product and service knowledge to inform/sell recommended services
Schedule appointments, drop-offs, and pick-ups
Communicate repair timelines, warranties, and cost-saving options
Manage service drive workflow and technician schedules
Call customers with updates, status changes, or completion times
Maintain strong customer relationships to encourage repeat visits
Ensure accurate documentation of service work and costs
Coordinate parts ordering and ensure availability
Maintain professionalism and dealership standards at all times
Minimum 1 year Service Advisor experience (any brand)
Strong understanding of automotive service and basic tech knowledge
Excellent customer service, communication, and interpersonal skills
Ability to communicate clearly with customers, techs, and management
Organizational, decision-making, and problem-solving skills
Ability to work in a fast-paced environment
Experience with service software is a plus
Associate's degree in mechanics/related field helpful but not required
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