Job Description

The District Manager is responsible for overseeing janitorial operations across multiple client locations within a defined district, managing a workforce of 150+ employees. This leader ensures consistent, high-quality service delivery, builds strong client partnerships, and drives operational excellence across a large, multi-site portfolio. The role is accountable for maintaining cleanliness standards, enforcing safety and compliance, managing staffing needs, and meeting budgetary goals.

Key Responsibilities:

• Operational Oversight: Direct janitorial operations for multiple accounts, ensuring service consistency, cleanliness standards, and client satisfaction across a high-volume portfolio.
• Client Management: Serve as the primary liaison for clients, addressing service concerns, conducting walkthroughs, and strengthening relationships at all levels.
• Team Leadership: Manage, coach, and support a team of Area Managers, Supervisors, and 150+ frontline staff. Foster a culture of accountability, safety, and performance.
• Staffing & Training: Oversee hiring, onboarding, scheduling, and training programs to ensure accounts are fully staffed with capable, service-minded teams.
• Quality Control: Conduct inspections and audits to verify compliance with contracts, company standards, and safety protocols.
• Budget & Cost Control: Manage labor and supply costs, oversee district financial performance, and implement cost-saving initiatives while maintaining service excellence.
• Compliance & Safety: Enforce OSHA regulations, company policies, and site-specific safety protocols. Drive a proactive safety culture across all sites.
• Reporting & Documentation: Provide accurate operational reporting, payroll approvals, incident documentation, and client updates in a timely manner.
• New Account Support: Lead onboarding for new accounts, including site setup, staffing, and service launch.

Qualifications:

• High school diploma or equivalent required; Bachelor’s degree in Business, Facilities Management, or related field preferred.
• 5+ years of progressive leadership experience managing 100+ locations and 150+ employees in janitorial or facilities services.
• Proven ability to manage large, dispersed teams and multiple client accounts simultaneously.
• Strong organizational and time management skills with a hands-on, service-oriented leadership style.
• Excellent communication and interpersonal skills with the ability to resolve client and employee concerns effectively.
• Valid driver’s license and ability to travel regularly within the district.

Key Competencies:

• Large-Scale Team Leadership & Development
• Multi-Site Client Relationship Management
• Operational Execution at Scale
• Quality Assurance & Compliance
• Budget & Financial Management
• Safety & Risk Management
• Strategic Problem Solving & Initiative

Benefits:

Velociti Services offers a comprehensive benefits package designed to support the health, financial security, and well-being of our team members:

Company-Provided Benefits (Full-Time, 30+ Hours per Week)

• Basic Life Insurance and Accidental Death & Dismemberment (AD&D)
• Short-Term Disability Insurance

Voluntary Benefits:

• Medical and Dental Insurance
• Additional Life and AD&D Insurance
• Supplemental Short-Term Disability Insurance
• Long-Term Disability Insurance
• Hospital Indemnity, Accident, and Critical Illness Insurance

Retirement:

• 401(k) Retirement Plan available for all team members

Velociti provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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