Customer Service Specialist Job at Mad Events, Louisville, KY

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  • Mad Events
  • Louisville, KY

Job Description

Mad Events Careers

About Mad Events

Mad Events is a creative marketing and consulting firm partnering with Fortune 500 companies and major nonprofit organizations. Our team delivers high-energy, results-driven campaigns that emphasize collaboration, growth, and sports-minded engagement. We specialize in live brand experiences, promotional events, and marketing strategies that connect brands directly with their audiences.

Customer Service Specialist

Hourly/Salaried: Salary

Full Time/Part Time: Full Time

Position Type: Regular

Your Role at Mad Events:

As a Brand Associate, you’ll help bring our clients’ brands to life through events, marketing campaigns, and community outreach. You’ll play a vital role in brand promotion and consumer engagement, helping our clients reach new audiences and strengthen their market presence.

Key Responsibilities

  • Represent client brands through live events, promotions, and activations
  • Support marketing and event teams with campaign execution
  • Assist in brand awareness initiatives and community engagement
  • Gather customer feedback and insights to improve brand strategy
  • Maintain professionalism and enthusiasm while representing clients in the field

Qualifications/Experience

  • 1–2 years of experience in marketing, promotions, or customer service
  • Strong communication and presentation skills
  • Outgoing, positive, and energetic personality
  • Ability to work in a fast-paced, team-oriented environment
  • Passion for marketing, branding, and consumer interaction

Job Tags

Hourly pay,

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