Application Support Engineer Job at Motion Recruitment, San Francisco, CA

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  • Motion Recruitment
  • San Francisco, CA

Job Description

Are you ready to bring your technical skills to a creative, high-impact environment? One of the country's biggest retail fashion brands is looking for a talented Application Support Enginee r to join the Photo Studio team onsite in San Francisco and help shape the digital tools that power production process on an enterprise scale. You’ll collaborate directly with seasoned leaders and passionate teams to provide application support, feature development, and solve any technical challenges that arise along the way.

This fantastic opportunity to make a visible difference, strengthen your experience, and thrive in a fast-moving setting starts as an onsite , 6 month W2 contract offering competitive benefits and the potential to extend or convert to permanent employment!

Please Note: This position is onsite and cannot support C2C or sponsor/transfer any visas.

Responsibilities :

  • Deliver onsite technical support and troubleshooting for a custom web-based asset management tool used by photo studio teams
  • Work closely with users in real-time to identify, diagnose, and resolve application issues including photo upload problems or workflow breaks
  • Maintain, refine, and enhance software features in partnership with the Sr. Director and studio operations staff
  • Develop and deploy fixes for bugs, backend database elements (e.g., stored procedures), and front-end components as needed
  • Provide proactive feedback and improvements by observing studio processes and user interactions
  • Serve as the go-to resource for application health, resolving urgent issues during studio hours
  • Participate in project overviews and collaborative discussions with leadership and cross-functional studio teams

Skills & Experience:

  • Bachelor’s degree or higher in Computer Science or related field, required
  • Minimum 3 years of experience developing, supporting, and troubleshooting web applications
  • Advanced skills in Python and Django for backend development and support
  • Strong command of HTML , CSS (including Bootstrap ), and JavaScript for front-end fixes and enhancements
  • Proficiency in PostgreSQL and database troubleshooting
  • Strong interpersonal and communication skills; comfortable partnering directly with users in a busy studio environment
  • Rapid problem-solving abilities with a hands-on, flexible approach to live support
  • Highly organized, detail-oriented, and able to process and prioritize multiple concurrent requests
  • Experience in asset or workflow management solutions is a plus
  • Familiarity with AGILE methods and team-based collaboration

You will receive the following benefits:

  • Medical Insurance - Four medical plans to choose from for you and your family
  • Dental & Orthodontia Benefits
  • Vision Benefits
  • Health Savings Account (HSA)
  • Health and Dependent Care Flexible Spending Accounts
  • Voluntary Life Insurance, Long-Term & Short-Term Disability Insurance
  • Hospital Indemnity Insurance
  • Paid Sick Time Leave
  • Legal and Identity Protection Plans
  • Pre-tax Commuter Benefit
  • 529 College Saver Plan

Motion Recruitment Partners is an Equal Opportunity Employer, including disability/vets. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under Motion Recruitment Employment Accommodation policy. Applicants need to make their needs known in advance.

Job Tags

Permanent employment, Full time, Temporary work, Flexible hours,

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